The Comprehensive Guide to Going Solar: A Step-by-Step Process for a Seamless Transition


As advocates of renewable energy, we are dedicated to providing you with a seamless and hassle-free experience throughout the entire process of going solar. Our goal is to provide you with all the essential information and insights you need to make informed decisions and understand the key aspects of solar installation. Additionally, we aim to help you grasp the impact solar energy will have on your home’s energy efficiency and your wallet.

Throughout this guide, we will cover everything from the first point of contact to the moment you flip the switch on your solar system.

Initial Enquiry

The journey begins with your initial enquiry. Get in touch with us through our website or contact details to express your interest in going solar. Our friendly customer support team will be happy to answer your questions and provide you with all the necessary information.

On-Site Property Survey

Once we receive your enquiry, our team of experts will schedule an on-site property survey. During this visit, our qualified project managers will assess your property’s solar potential, shading analysis, and energy consumption patterns. This crucial step allows us to design a tailored solar system that maximises energy production.

Detailed Proposal

After the on-site survey, we’ll prepare a detailed proposal that includes a custom roof design for your solar system. The proposal will outline the total cost of the installation, expected energy production, and estimated payback period, providing you with a clear understanding of the benefits of going solar.

Contract Signing and Deposit

Upon accepting the proposal, we’ll proceed to the contract signing stage. As per HIES guidelines, a 25% deposit is required at this point to secure your installation slot. Rest assured that the deposit is well within industry standards and guarantees a smooth process.

Permits and Approvals

We understand the complexities of solar installations, including permit requirements and DNO notifications. Our team will handle all the paperwork and liaise with relevant authorities to ensure a hassle-free approval process.

Installation and Commissioning

Prior to the installation day, scaffolding will be arranged at your property. On the day of installation, our experienced in-house team will set up your solar system, ensuring it meets the highest standards of quality and safety. The process typically takes one to two days, depending on the size and complexity of the system. Upon completion of the setup, our qualified electrician will inspect the system to ensure it is installed correctly and functioning as expected. They will then connect the system to the electrical grid and turn it on, ensuring optimal performance and safety.


On the day of installation, once the system is fully connected and operational, our team will guide you through the process of downloading relevant apps and provide a comprehensive explanation of how everything works.

Remaining Payment and System Monitoring

Upon completion of the installation and successful testing, you’ll be required to make the remaining payment. We’ll also monitor your solar system’s performance over the next few days to ensure everything is functioning as expected.

Certificates and Handover Pack

We’ll issue the necessary certificates, including MCS, HIES, and Napit, along with comprehensive warranties. You’ll also receive a handover pack containing essential system information for your reference.

Customer Support and After-Sales Service

Our commitment to your satisfaction extends beyond the installation. We are always available to address any questions or concerns you may have, providing reliable customer support throughout your solar journey. Our installation services include a 5-year annual maintenance plan and a 2-year workmanship warranty for your peace of mind.


When it comes to integrating solar energy into your property, understanding the roles of the National Grid and Distribution Network Operator (DNO) is crucial. These entities play essential roles in ensuring your solar panel installation functions seamlessly and contributes to a sustainable energy future.


The National Grid serves as the backbone of energy transmission, facilitating the movement of electricity across regions and ensuring a stable and reliable power supply. In the context of solar panel installation:
Exporting Excess Energy: When your solar panels generate more electricity than you consume, the surplus energy can be fed back into the National Grid. This excess energy is measured through net metering, earning you credits or payments.
Energy Import: During periods of low solar energy production, you can draw electricity from the National Grid to meet your energy needs. This grid connection provides a consistent power supply, even when solar generation is limited.


DNOs are responsible for the local distribution of electricity, ensuring that power reaches homes, businesses, and other properties efficiently and safely.
Before installing solar panels, you must seek approval from your DNO to connect your system to the local electricity grid. The DNO assesses the impact of your solar installation on the grid’s stability and safety.
DNOs provide technical guidelines and specifications for solar energy systems to ensure their compatibility with the local distribution network. Adhering to these requirements helps maintain grid reliability. In some cases, DNOs may impose export limits on the amount of excess energy you can feed back into the grid. Understanding these limits helps you manage your solar energy production effectively.

We take pride in holding several important accreditations and certifications. 

Contact us today to learn more about how we can help you make the switch to solar power.